Patient Advocacy & Medical Liaison
Helping you prepare questions, communicate your concerns and preferences, and understand information provided by your treating doctors.
Nurse-led care coordination & patient advocacy
You don’t have to navigate healthcare alone.
When you or someone you love is unwell, understanding what happens next can feel overwhelming. I help adults and families coordinate care, understand treatment plans, and stay informed, working alongside their treating healthcare teams.
Master’s degree in Nursing • ICU experience • Emergency flight nursing • Case management
Does any of this feel familiar?
- 01You have a diagnosis, but still have questions about the treatment plan.
- 02You are managing appointments and recommendations from several specialists.
- 03A loved one is recovering, and you need help organising follow-up care.
- 04You live abroad and need someone to help coordinate your loved one’s care in Kenya.
You may need someone who can help bring the information, people, and next steps together.
Services
Support that brings your care together.
Care & Appointment Coordination
Helping organise appointments, specialist follow-ups, and communication between the people involved in your care.
Recovery & Ongoing Care Coordination
Supporting follow-up planning after illness or surgery, tracking agreed care priorities, and helping families understand the next steps recommended by their medical team.
Support for Families Living Abroad
Coordinating care for adult loved ones in Kenya and providing agreed updates to authorised family members.
Specific arrangements, including whether support is remote or in person, are discussed before engagement.
Let’s Discuss the Support You NeedA care plan is easier to follow when you understand it.
Medical care can involve several specialists, unfamiliar terms, repeated appointments, and difficult decisions. Families can find themselves trying to connect the pieces while also worrying about someone they love.
Fine Touch provides a dedicated nursing perspective to help organise those pieces, clarify information, and support communication with your healthcare team.
- A clearer understanding of your care plan.
- More organised appointments and follow-up.
- Support communicating questions and concerns.
- Agreed updates for the people involved in your care.
How it works
Start with a conversation.
- 01
Tell me what’s happening
We discuss your situation, the support you are looking for, and the main concerns you or your family have.
- 02
Agree on the support
We clarify the scope of support, communication arrangements, and any permissions needed to liaise with your treating healthcare team.
- 03
Coordinate and stay informed
I help organise the agreed next steps and provide updates through the communication arrangements we establish together.
Discuss Your Care Needs
The scope and fees are discussed before you decide to proceed.
For families abroad
Living abroad while someone you love needs care in Kenya?
Distance can make an already worrying situation harder. You may be trying to understand medical updates, organise appointments, or work out who is following up.
I help coordinate your adult loved one’s care in Kenya and keep authorised family members informed, with the patient’s consent or appropriate authorisation.
- Help coordinating appointments and follow-up.
- Clear explanations of information from the treating team.
- Agreed updates about care and next steps.
- A point of contact for care coordination.
About Mildred
Meet the nurse behind Fine Touch.
Hi, I’m Mildred Adhola. I’m a registered nurse with a Master’s degree in Nursing and a background in critical care, emergency flight nursing, and complex case management.
I spent five years in ICU nursing at Nairobi Hospital and nine years with AMREF Flying Doctors. I later moved into school nursing, where I established a school health unit and continued working closely with children and their families.
Across these roles, I’ve seen how much people value someone who listens, explains clearly, and helps coordinate what happens next. Fine Touch brings that experience into dedicated support for adult patients and their families.
Experience across complex care settings.
- Master’sdegree in Nursing
- 5 yearsin ICU nursing
- 9 yearsin emergency flight nursing
- Case management& care coordination experience
FAQs
Questions families often ask.
Let’s talk about the support you need.
Whether you’re navigating your own care or helping someone you love, you can start with a conversation about your situation and the next steps.
Discuss Your Care NeedsWe’ll discuss whether Fine Touch is the right fit and what support could look like.